Frequently Asked Questions
Everything you need to know about staying hydrated with Nuun.
What makes Nuun different from traditional sports drinks?
Unlike traditional sports drinks, Nuun is formulated with a specific balance of electrolytes and very little sugar. Our effervescent tablets are portable, eco-friendly, and designed to keep you hydrated without the sticky mess or excessive calories.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Nuun products vegan and gluten-free?
Yes, all Nuun products are certified gluten-free, vegan, and Informed Choice certified, ensuring they are free from banned substances and suitable for various dietary needs.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our customer support team to initiate a return or exchange.
Can I change or cancel my subscription?
Absolutely. You can manage your subscription, adjust delivery frequency, or cancel at any time through your account dashboard. Changes must be made at least 24 hours before your next scheduled ship date.
Do you ship internationally?
Currently, we ship to the United States and Canada. For other international locations, please check our store locator to find authorized local retailers in your region.